Accessibility | NatWest

If you’re not sure what SignVideo is, you can learn more about SignVideo in BSL by viewing the video.

SignVideo is available Monday to Friday, 8am to 6pm and you’ll need to have a computer or device with one of the following operating systems:

  • iOS devices (8 or upwards), many Android devices (4.4 upwards), PC (i3 or above) or Mac with a webcam
  • IE 9-11 or Firefox (for Windows), Safari for Mac
  • Bandwidth of at least 256 kbp/s upload and download (384 kbp/s recommended)

The first time you use SignVideo, you’ll be asked to install technology called a plug-in on your computer or to download the SignVideo app if you’re using a tablet or smartphone. It will help with the video quality and make sure your calls are secure. You only need to do this once. 

Once installed, return to this website and click on the SignVideo links below. You’ll

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